How do I make a return?
To process a return, please click here.
- UK Returns are charged at £2.49 and will be deducted from your refund amount.
- USA Returns are charged at $17.99 and will be deducted from your refund amount.
- Ireland Returns are charged at €11.99 and will be deducted from your refund amount.
- Please allow *10 business days for us to process your return once it has been received at our warehouse.
You have 20 days to send something back to us from the day you receive it.
We can't offer refunds on swimwear if the hygiene seal has been broken. Refunds will only be processed if the items are returned in the same condition they were sent and labels/tags are still attached to garment.
When returning an item please repack your items in a tidy manner.
Please fill out the returns form to the best of your ability so we can aim to improve our services.
Varley Business Centre
If you wish to exchange a product for another size, please return via our returns portal which you can find above. Please select ‘Exchange’ as your reason for return.
Using the paper returns form inside your package, please make clear which items you wish to exchange.
We endeavour to process all exchanges in 10 working days, from receipt of the return at our warehouse.
For any customer queries, please email firstname.lastname@example.org
*Business days exclude weekends and bank holidays.